There is no other way to turn off auto-renew with TeamViewer. Otherwise, TeamViewer will automatically charge the user an auto-renewal. To be precise, TeamViewer’s unfriendly cancellation policy requires users to submit a written notice 30 days before their renewal date to cancel their subscription. Poor customer service: Many former users have reported that they didn’t know how to cancel TeamViewer and that it’s almost impossible to get in touch with someone on the TeamViewer customer support team. Performance issues: Some users have reported experiencing slow connection speeds or lag when using TeamViewer. Security concerns: There have been reports of security issues with TeamViewer’s offerings, including high-risk vulnerabilities and other issues。 High price: TeamViewer's commercial licenses are among the most expensive in the remote desktop industry. Some of the most common complaints former users have against TeamViewer are: Many former TeamViewer users have switched to other remote desktop solutions for a variety of reasons. I’ll be dropping DRE entirely and moving to solution that isn’t terrible as soon as my contract is up.TeamViewer is a commonly used remote desktop tool by individuals and organizations. Just take this garbage off the store, it’s embarrassing. Make the Mac app universal instead (not that it is tons better, but at least functional).
If you don’t want to devote some resources to making it, don’t. Look: there’s no requirement to have an iOS app. Scrolling with the trackpad or mouse on the iPad doesn’t work - you have to try to click on the itty-bitty scroll bars on the tiny remote view to scroll a window.īonus: Randomly locks up and won’t let you quit a session so you have to force-quit the app.Įverything about the UI/UX screams “we don’t care about this product and would prefer you don’t use it”. Giant top and bottom borders on the remote control screen make the Remote Desktop tiny. Working on VPN, it sometimes drops the connection every 10 seconds. Drops connections like that’s its job - even when the computer is in the same building, on the same network.
Like, they paid some 6th graders to write it. Given what SolarWinds charges for the DRE product, this app is hilariously terrible.
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